Showing posts with label Hotmail. Show all posts
Showing posts with label Hotmail. Show all posts

Saturday, November 27, 2010

5 Websites That Used to Rule the Internet

The Internet generation is stunningly disloyal. Brands mean very little to us. Our parents might never have bought anything other than a Ford car, or a Westinghouse refrigerator, but we switch online services without a second thought.
So join me as I take a look at five Websites that, once upon a time, we simply couldn't live without, but which are either no longer with us, or have perhaps seen better days.

1. GeoCities

Once of the original Internet startups created back in 1995, GeoCities offered everybody their very own homepage. Although HTML at the time was pretty easy to master, GeoCities offered tools that made creating pages a matter of a few clicks. And it was all free.
Back then declaring you had your own home page would stop a conversation. Women would swoon and men would regard you jealously.
Just about anybody could create a Website using GeoCities. Sadly, nearly everybody did. It became clear that graphic design skills are not a dominant characteristic among the American population. Most pages looked like somebody had taken a load of animated GIFs, put a stick of lit dynamite under them, and retired to a safe distance.
GeoCities' gimmick was to build its online community around a geographical location model. Pages of a supposedly financial orientation would end-up under the WallStreet heading, for example, while celebrity gossip would end up in the Hollywood section.
This was a potent concept back in 1999, weak as it might sound today--so much so that GeoCities claimed one third of all Web visitors as the 20th century came to a close. Then again, AOL accounted for even more at the time, so you have to question our priorities back then.
So what happened to GeoCities? Yahoo. Conditions and rules were imposed to tame what was turning into the wild west of the Internet; in the late 90s and early 00s, searching for illegal stuff, such as pirated software or dodgy MP3s, would invariably lead to a GeoCities page. The ease of creating pages had turned into a hindrance. Policing so many pages was a logistical nightmare.
But, most of all, the Internet simply moved on. Fashions changed. Blogs and wikis came along, and it just wasn't cool any longer to have a static home page. Home pages belonged to an era of 14-inch monitors and floppy diskettes.
In 2009, Yahoo! discontinued GeoCities, although--like many of the best things in life--it's available in Japan. Its demise was greeted with dismay.
Several commentators suggested that GeoCities was the first example of how it's impossible for an online service to make money. But we must never forget how important GeoCities was in the evolution of the Internet. It showed people were willing to express themselves online. It proved the Internet was first and foremost a community. And it was the best place to find dodgy MP3s.

2. MySpace

Somebody transported in time from 1999 might be forgiven for thinking that MySpace was GeoCities' natural successor. They would have a point. Home pages are replaced with MySpace Profiles, and the whole thing is glued together via a social networking overlay, but there are distinct similarities.
In particular, the same eye-scratching, soul-destroying design is still a feature, although a typical MySpace profile benefits from music that starts to play automatically and reflects the individual's taste in music (or lack thereof).
Both sites are or were about creating communities. However, the key difference is that users can choose to make their MySpace profiles private, so that only people they've "friended" can access it. Additionally, MySpace features other social networking tools such as messaging, the ability to create groups of friends, blogging, and so on.
MySpace has always been rough and ready. It's about putting your personality online. This should have succeeded but it didn't, and Facebook's more rigid approach focusing on status updates has ultimately proved more appealing. Perhaps the biggest difference was setup: MySpace was all about personalization, which had to be done before you could get down to the business of finding friends, while Facebook let you get going straight away.
Over recent years MySpace has become most popular with musicians and performers, who appreciate its multimedia-friendly orientatio, something that's still largely lacking in Facebook. This ultimately led to MySpace being rebranded as an entertainment portal, although some have questioned its decision to focus exclusively on the under 30s age group.
MySpace is still a giant in the social networking space, but it's losing visitors by the handful as time goes on. Tie-ins with Facebook aside, the writing appears to be on the wall.

3. Hotmail

Hotmail was the first Web-based e-mail service and, perhaps surprisingly, is still the best, if total number of users is any measure: It has 364 million users, according to Internet market researchers comScore. It pushes Yahoo Mail into second place, and third in the ranking of Webmail providers is Google's Gmail.

Nowadays Hotmail is known as Windows Live Hotmail, and has been owned by Microsoft for nearly 14 years. Microsoft tried to lose the Hotmail name in 2005 during one of its many brand juggling exercises, but decided against it when users pointed out that they felt reassured by the name.
I was once a Hotmail user. My old account is probably still there somewhere, although I've long forgotten the log-in details. I wasn't alone. Anybody who was smart and tech-savvy in the late 90s and early 00s realized that Web-based e-mail was massively more convenient than using an e-mail client.
Now it's different. My own prejudices come to the fore whenever I receive a message from a Hotmail address: I feel I'm dealing with somebody who knows something about computers, but perhaps not a lot. If they knew more, my twisted logic tells me, they wouldn't be using Hotmail. Instead, they'd be using Gmail, like the rest of us cool kids. But at least they're not stupid enough to use the e-mail address provided by their ISP, which makes as much sense as accepting free samples from a drug dealer.
I'm always left wondering why anybody would want to use Hotmail. The ads are intrusive and annoying. It took until June for them to finally remove the annoying tagline ads that were added to every single e-mail sent through the service. The interface is clunky and slow, and the whole shebang is tied into Windows Live (previously known as MSN/Passport), Microsoft's also-ran attempt to keep-up with Google. Unsurprisingly, this is rather biased towards those who use Windows computers. At one point Linux users were locked out of Hotmail and were only allowed read-only access.
Hotmail's failing was that, once upon a time, it was pioneering and clever, but then fell into a period of stagnation. It took the launch of Gmail to provide a kick up the derrière so that significant improvements were made. But by that point it was too late. Hotmail was having to catch up.
I don't know about you but I'm always left with a sour taste in the mouth when a service I use improves only when its competitors force it to do so. That doesn't seem the right way to treat customers.

4. Slashdot

Ah, Slashdot. I have such fond memories of you. We'd spend days together, reading geeky news stories that seemed really important at the time. Where else could I find out about a new battery technology that will change the world (but never actually did)? Where else could I hear the latest crazed proclamation from Richard Stallman?
Where else could I argue pointlessly with fellow geeks and prove my masculinity by writing a witty reply that only 0.0001% of the population could understand? If you ever get bored, try searching Slashdot for passive aggressive phrases; "I think you'll find" has been said almost 27,000 times by various commentators, for example.
Slashdot was cool back when Linux was cool. Yes, that long ago. At times it's been referred to as a communal blog and a news aggregator. Its definition seems to change depending on what Internet technology is fashionable. Unsurprisingly, now it's referred to as a social news site.
Slashdot is the grandfather of sites such as Reddit and Digg, of course, which do the same thing, only better. Before it clambered onto the slippery slope itself, Digg was arguably nothing more than Slashdot for teenagers.
Attempts by Slashdot management to draw new readers lead to the creation of the Idle section, which expands the geek news brief to include Reddit- and Digg-like funny stories, pictures, and videos. It's hardly been a success, and it feels like a dad trying to disco dance at his daughter's birthday party.
A "slashdotting" could bring down a Website, back when the Internet was held together with elastic bands and had a beer coaster shoved under its leg to stop it wobbling. A mention on the Slashdot front page would drive hundreds of thousands of visitors to a Website. Times change. The recent slashdotting of an article here on PC World's blog pages lead to a modest increase in traffic, but it was quite a bit short of what we might have expected in the old days.
This is evident on Slashdot itself; in the old days front-page articles would draw at least 600 comments, if not more. Currently, getting beyond 300 is unusual.
While it might not be as popular as it once was, Slashdot keeps on going, catering to its core market like no other news site on the planet. Nobody is more in tune with the pure geek spirit.

5. AltaVista

It's hard to believe that there are young people reading this who might never have used AltaVista. In the late 1990s it was the only search engine worth using. This was when finding stuff online took actual skill. You might think you're clever using the likes of operators in your Google search, but back then it was all about crafting the perfect search phrase. If you didn't get the results you wanted you phrased your search query differently and had another try. Eventually you'd find what you were interested in. Probably.
It's also hard to believe that, back then, not all search engines indexed the entire Web. They kept the exact figures under wraps, but some search engines were more knowledgeable than others. AltaVista was arguably the best of all, and this inspired confidence in its users.
It's probably obvious what appeared on the horizon and eventually brought carnage: Google. I'm a very faithful person and wasn't about to give up on AltaVista, but I remember the first few times I used Google, sometime around 2000. In comparison to AltaVista, Google seemed to have a second sense of what I was looking for.
Backing up my decision to move was the fact that AltaVista had become a Web portal, in an attempt to keep up with Yahoo, which was dominant at the time. Just like modern-day Google, one of AltaVista's strongest points had always been its simplicity and uncluttered interface. In fact, Google pretty much copied AltaVista's old look and feel in those early days, something that's remained broadly unchanged on the Google home page up until this day.

Reference:   5 Websites That Used to Rule the Internet

Monday, November 22, 2010

Between Gmail, Twitter And Now Facebook, There Is No Universal Inbox, Yet.

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“Over the next five years every product vertical will be rethought to be social. Get on the bus”
– Mark Zuckerberg
Waking up and opening my laptop on Monday mornings has become a terrifying process. Between Gmail, Twitter, Yammer, Skype and Facebook it seems like hundreds of people known and unknown are trying to contact you at any given time. Information overload and fragmentation has gotten so bad that there was even a The Office episode spoofing the still outstanding need for a Universal Inbox (what they called WUPHFundefined) for all your messages.
Prioritization of the deluge of information thrown at you is a huge problem, and one that currently only has imperfect solutions. Some set up an auto-reply declaring email bankruptcy, some do their best to train (when they can) their messaging system to prioritize and most of us just ignore everything but the most pressing stuff. On Monday, Facebook announced its foray into messaging and took a unique stance on one of the most pressing problems of our time by taking the solution social.
Facebook VP of Product Chris Cox describes the philosophy behind Facebook’s attempt to use their concept of social design, i.e. leveraging your social graph, to get you the messages that matter most, “People have collaboratively built a network of who matters to them. We are living in a world where people are actually online. You’re not scared when you’re on a website and you interact with the people you know mainly.”
Yes there are countless ways to communicate online, but very few with built in restrictions. Adding Facebook’s hat toss to the pile, we’ve recently seen three novel attempts at dealing with information overload, each with advantages and disadvantages:

Gmail Priority Inbox
Gmail Priority Inbox is an example of a White List solution. While the Google Priority Inbox algorithm theoretically sorts your email into only things you want to see, in order for it to work users must tweak a list of  Like and Don’t Like rules, you have to train Priority Inbox to recognize what is “Important” and “Everything Else” for you personally.
The problem with this is there is no one intelligible overarching filter, and the user ends up doing a lot of work. It takes me more time to flag my messages as “Unimportant” than it does to manually avoid junk mail so I get lazy about training which just leads to more junk mail.
Gmail’s greatest strength (openess) is also its downfall i.e. random emails from sexyfreeipod@hotmail.com. But, if your business depends on open communication and receiving messages from people you don’t yet know, then it currently is the most flexible of your message filtering options as it still allows for spontaneity but doesn’t throw you entirely to the spam wolves.

Twitter DMs
Many people say that Twitter DMs have become their most efficient mode of messaging thus far due to their size restrictions and incorporation of the Twitter follow social graph into who has or doesn’t have access to you. In fact, as a messaging service it currently is my favorite one to use — I consider my Direct Messages my inbox and my @replies a form of everything else/junk mail.
But anyone who’s ever tried to DM someone who is not following them will point out that Twitter is not without its flaws. In terms of a communication tool, Twitter fails in some ways because someone shouldn’t gave to subscribe to all your inane ramblings and mediocre Instagrams just so they can send you a private message. And at 175 million users it still doesn’t necessarily cover a wide enough segment of the population that it can be used by itself.

Facebook Messages
Facebook announced three new elements in their messaging system revamp on Monday: Seamless Messaging, Interoperable Messaging and Social Inbox. As it is currently in slow roll out, most users won’t understand the ins and outs of the first two features (and maybe even the third) until the product reaches critical mass (Imagine trying to explain the Facebook Newsfeed to someone who had not yet seen it).
While I don’t really care much for all my messages showing up in a thread and the idea receiving an email as a text sounds too much like WUPHF for my taste, I am psyched about Social Inbox’s potential.
Why? Well I almost never receive messages from humans, and that’s all I want to receive messages from, at least when I’m on Facebook. Affirming this, Cox says that the social design strategy behind Social Inbox’s creation it is an attempt to combine the algorithmic and White List filtering solutions with the knowledge inherent in your social graph, “It really is about the people.”
Social Inbox is split into three parts, Messages, Other and Junk. The two main parts Messages and Other are filtered by of whether people are Friends or Friends of Friends and everything else like pitches and newsletters. Think about it, you can give your @facebook.com email address to stuff like Groupon and only have to deal with those emails when you’re good and ready, no algorithmic training involved.
Like Gmail, the social graph that gives Social Inbox value also limits it, but there is something amazing about receiving an email from a friend sent from outside Facebook that shows up front and center in Facebook Messages prioritized by the fact that they’re your friend. If anything this cleans up the Facebook messaging system (Win). Now if only there was an easier way to cull your Friends list.

The revolution in social messaging will be specialized
None of the above options will necessarily kill each other, just like the existence of Yoga doesn’t kill the existence of Pilates as a form of exercise. No matter what the Contacts wars lead us to believe, I won’t be trading in my Gmail for Facebook Messages anytime soon and I don’t think anyone expects me too. Besides, Mark Zuckerberg himself referred to Gmail Priority Inbox as “pretty cool.” Not exactly fighting words.
I’m pretty sure the 350 million active Facebook Messages users (most without the revamp), 363 million Hotmail users, 303 million Yahoo Mail users, 175 million Twitter users and 171 million Gmail users all have some overlap, each using whatever service is most efficient in each particular use case.
Right now I wouldn’t Facebook message a potential client just like I wouldn’t @reply a relative with the details of what we’re doing for Thanksgiving. But this, like anything else in the volatile realm of human communication, is subject to change.

Reference:  Between Gmail, Twitter And Now Facebook, There Is No Universal Inbox, Yet.